General Terms and Conditions of Sale

Patricia Jarandilla Araque (hereinafter, "Patricia J. A."), with NIF 47488584R and fiscal domicile in Spain, C / Almendro 12, 45662 Alcaudete de la Jara (Toledo), informs of the General Terms and Conditions that regulate the use of the Shop of the website pj3dartist.com (hereinafter the "PJ3DArtist Shop" "PJ3DArtist" or the "Shop") that Patricia J. A. makes available to Internet users.

I am the author and owner of the PJ3DArtist Shop, a professional digital sculptor specialized in helping small businesses, other professionals and individuals making for them on request for 10 years digital sculptures and personalized 3D models that they can use for 3D printing, construction and carving, and digital media.

Through this website pj3dartist.com, market and sell my products and services in relation to the creation of digital sculptures, figures or personalized 3D models with and without color, oriented to 3D printing and for use as a reference in construction and carving. I also perform services oriented to Digital Media, Prototyping and Models, in addition to 3D Printing in FDM.

In the PJ3DArtist Shop I wanted to create a pleasant, comfortable and safe environment, where your shopping experience is as satisfactory as possible and you find all my products and services, so I have designed the simplest possible purchase process.

Follow these steps to buy and enjoy the products without the need to move and from wherever you want.

  1. Select the products or services you want and add them to your basket using the button next to them.
  2. Once you have everything you want, go to My Basket at the top of the screen.
  3. Go to view complete basket or Place order.
  4. Check the units and products or services you are going to buy and click on the place order button. If you have a promotional or discount code, in this step you can apply it.
  5. Confirm the shipping address, billing information and select the payment method and inquiry. Where applicable, you authorize the corresponding privacy policy.
  6. That's it! Soon you will have your products for you to enjoy.

Follow these steps to request an approximate free quote*

It will also help you to know in more detail what the service consists of and what you can get with it.

  1. Select the free quotes* you want and add them to your basket using the button next to them.
  2. Attach the information requested in the form corresponding to each service so that the information you receive is as relevant as possible.
  3. Once you have everything you want, go to My Basket at the top of the screen.
  4. Go to view complete basket or Place order.
  5. Check the units and services you are going to buy and click on the place order button.
  6. Confirm the shipping address, billing information and select the payment method and inquiry. Where applicable, you authorize the corresponding privacy policy.
  7. That's it! Soon you will have the free quote of the services you have requested.

*These free quotes are general estimates that do not accurately reflect the costs and times of the chosen services, but will be as approximate as possible taking into account the little information that will be requested. In any case, they provide very valuable information that will allow you to get a good idea of amounts and deadlines and will help you collect the necessary information to request each type of service or its personalized budget.

 

Follow these steps to request your custom quote.

You will have a personalized quote adjusted to the reality of your needs.

  1. Select the custom quotes you want and add them to your basket using the button next to them.
  2. Attach the information requested in the form corresponding to each service in order to offer you a personalized offer. (In casions it may seem tedious to do this, but it is essential and the more complete your answers are, the sooner you will get and the more adjusted and real the personalized proposal I send you will be).
  3. Once you have everything you want, go to My Basket at the top of the screen.
  4. Go to view complete basket or Place order.
  5. Check the units and services you are going to buy and click on the place order button. If you have a promotional or discount code, in this step you can apply it.
  6. Confirm the shipping address, billing information and select the payment method and inquiry. Where applicable, you authorize the corresponding privacy policy.
  7. That's it! Soon you will have the personalized budget of the services you have requested.

Remember that the values defined in each quote or personalized budget are valid during the period they indicate. The amount of these quotes or quotes will be refunded in full if you decide to request the services before the end of their deadlines.

Of course you can combine the purchase of products, budgets and services in the same order. This simple purchase process requires you to register as a PJ3DArtist user. You will be able to Shop your shipping address and preferences for all your purchases, saving time and effort in each of them. In the PJ3DArtist Shop I have arranged all the measures so that you can make your purchases with complete peace of mind and under maximum security.When you make the payment, all the information and personal data you send from your computer or mobile device is transmitted encrypted to my server, using a standard 128-bit encryption method, known as SSL (Secure Socket Layer). In my online Shop you can pay by credit card or PayPal. Payment by bank card is made through a secure and encrypted connection, so your bank details are only processed by the bank, without me keeping or treating them. If you want to place your order without communicating your bank card number you have the possibility to pay with total security with the PayPal system. If you have any questions you can consult the frequently asked questions asked by other customers or make your query by e-mail to the address shop@pj3dartist.com. You'll likely add your anonymized query (i.e., without your name or identifying information) to the FAQ page, so you can help as many people as possible solve that same question.  

GENERAL CONDITIONS PJ3DARTIST Shop

 

These terms and conditions will govern the commercial relationship between the customers of the Patricia Jarandilla Araque Online Shop hosted on the website pj3dartist.com (hereinafter The PJ3DArtist Online Shop or The Shop), and Patricia Jarandilla Araque (Hereinafter Patricia J. A.), being able to manage the process of acquisition, billing, delivery, claim and after-sales service through third party service providers. By formalizing a purchase, the customer declares to have read these terms and conditions and, likewise, accepts them.  

PREVIOUS INFORMATION

    1. The commercial relationship is established between the buyer in the PJ3DArtist Online Shop (hereinafter, the "Client") and Patricia J. A., being able to manage the process of acquisition, billing, delivery, claim and after-sales service through third party service providers.
      The commercial relationship between the Client and Patricia J.A., including the purchase of any of the goods, products or services offered in the Shop (hereinafter, the "Products" or "Services"), is regulated in these terms and conditions.
    2. These terms and conditions will be in force as long as they are available in the Shop and may be updated by Patricia J.A. at any time by publication in the Shop on the site pj3dartist.com
    3. Any query, suggestion, complaint or claim regarding the online sale of the Products or Services, can be made through the Customer Service of the Shop through the following channels:
      • Email: shop@pj3dartist.com
      • Form for queries, suggestions, complaints or claims.
        Customer service hours: Monday to Friday from 9:00 a.m. to 6:00 p.m.
    4. When the Shop receives complaints or claims from the Customer, by any of the means made available at any time, it will process them in the shortest possible time and never within a period exceeding 14 days from receipt.

ACCESS AND USE OF THE Shop

      1. Customers must complete the electronic form, following the instructions indicated and obliging themselves to provide, always and only, accurate and true data in order to manage the purchase process and customer service as well as sending a newsletter, loyalty and determination of consumer preferences or, where appropriate, to manage the availability alerts of Products or Services of interest.
        In order to purchase Products or Services in the Shop, Customers must complete the electronic registration form, selecting a username and password that are security elements and allow them to buy in the Shop and facilitate their identification in subsequent purchases, the creation and access to purchase history, the management of preferences and notifications. This data is confidential and for personal use and non-transferable.
      2. Once the Customer has been registered, the Shop will send to the email account that the Customer has designated, a confirmation of registration.
        The Client will be solely responsible for the proper custody and confidentiality of the password, so it will be understood that any third party that may use them does so with the consent and on behalf of the Client.
      3. It will be understood that all purchases of Products or Services in the Shop, prior identification and authentication through the username and password, have been validly made by the Customer, and will be binding, so the Customer will be solely responsible for any purchase of Products or Services made with your username and password.
      4. Patricia Jarandilla Araque reserves the right of admission to the services, to people who, according to its criteria, the service is not directed as well as to change its offer of products or services at any time.
      5. Patricia Jarandilla Araque reserves the possibility of, on occasion, being able to count on external professionals to offer these services. The particular characteristics of each service or product will be specified on their corresponding sales pages.
      6. The use of the Shop, browsing it and / or the purchase of any Product or Service implies the acceptance by the Customer, in full and without reservations of any kind, of these terms and conditions. In the event that the Customer does not wish to accept all or any of the applicable Conditions, he may simply not access or use the Shop.
      7. The legal relationship derived from the registration as a Customer of the Shop is of indefinite duration, without prejudice to the fact that both the Client and Patricia J. A. may terminate or suspend it unilaterally at any time and without any cause other than their will expressed to the other party in this regard. This resolution or suspension will not affect any obligations arising from purchases or orders made previously.

INFORMATION AND AVAILABILITY OF PRODUCTS OR SERVICES

      1. The Products or Services that can be purchased in the Shop are those that, together with their essential characteristics and price, appear at all times published in the Shop. Before confirming the order, the shipping costs that were applicable will also appear.
      2. The price of the items on the website includes the Value Added Tax (VAT) in force at all times.
      3. To issue invoices correctly Patricia Jarandilla Araque will need the client to check the box "I need Invoice" of the corresponding form, and to fill in the data properly in the payment form, document or email corresponding to said request for information.
        • Purchases made by taxpayers of the VAT (companies or professionals) resident in the European Union with an intra-community NIF will be exempt from VAT, for which it will be necessary to send the NIF to the mail shop@pj3dartist.com for the verification of their due registration as an intra-community operator.
        • Purchases made by natural or legal persons resident in non-EU countries, the Canary Islands, Ceuta and Melilla, will be exempt from the payment of VAT, and the recipient of the merchandise must pay the taxes and duties at destination.
      4. Order confirmations, Proof of Purchase and Invoices are sent by email manually or automatically after the purchase has been made as appropriate. In case of subscriptions, they are sent automatically when the monthly payment is made. If you do not receive your order confirmation, proof of purchase or invoice, please send an email to shop@pj3dartist.com to request it and we will send it to you manually.
      5. Promotions will be duly indicated as such.
      6. All orders and purchases of products and services in the Shop are conditioned to effective availability at the time of purchase.
      7. Services will be provided according to the availability of Patricia Jarandilla Araque.
      8. Patricia Jarandilla Araque reserves the right to apply discounts and price changes when it deems appropriate, as well as to create discount coupons for the promotions it deems appropriate, with the conditions it deems appropriate and with the duration it deems appropriate.
      9. The means that Patricia Jarandilla Araque uses for the communication and exchange of information with users and customers is the email and the forms that she makes available to her in pj3dartist.com and via email. At the moment it is not possible to make consultations, reviews etc. by phone or videoconference. Project management is complex and this is the most efficient way my experience determines I should use. If this is something that may bother you, please do not book the service.

 

Requests for quotes and purchase of Personalized Services or Products:

  1. Budgets and services will be provided depending on the availability of Patricia Jarandilla Araque.
  2. Patricia Jarandilla Araque reserves the possibility of, on occasion, being able to count on external professionals to offer these services.
  3. The particular characteristics of each Service will be specified in their corresponding sales pages and / or by email in the case of Services, Personalized Products or Premium Services.
  4. To Book or request Services, request Quotes or Personalized Products, it will sometimes be necessary for Patricia Jarandilla Araque to perform an analysis of the information corresponding to the service that the User or Client requests, to deliver a proposal from which to create a contract that contains: estimation of rates, development information and corresponding and personalized times regarding the specific service requested by the client.
  5. Due to the breadth of factors that can influence the development of each service, the user or client will be informed through the sales page of each type of Budget, Service or Personalized Product, if the estimates of duration times, processes and amounts of the development that are shown there are approximate or definitive. If it is not possible to provide this information through the sales page, and after the appropriate request by the customer as explained in these terms of sale, such information will be provided to the customer by email.
    1. If it is necessary to make a personalized proposal, contract and / or estimate, the client will be provided with the process and the means so that he can provide and send the material and information necessary for the realization of such documents and subsequent performance of the work.
    2. The user or client will be guided during the application process to send the necessary information for their Personalized Product, Budget or Service to be made. This process may be carried out by:
      • the budget-estimate request forms for each type of service.
      • the booking forms for each Service or Customized Product.
    3. The sending of information may be made by the methods indicated in the corresponding form, which may be one, several or a combination of those mentioned below:
        • sending email to the address shop@pj3dartist.com (up to 25MB)
        • use the Wetransfer service (free for files up to 2GB approx)
        • If the customer wants or needs to use another means to send this necessary information, please communicate it in the form corresponding to the request for information or by email to shop@pj3dartist.com
    4. Additional information may be requested from the User or Client by email, if the information sent in your request is considered incomplete.
    5. Any doubt that the User or Client has regarding these processes, may be resolved on the FAQ page and / or by contacting the email shop@pj3dartist.com
  6. After the complete analysis of the information and realization of the personalized proposal, it will be sent to the User or Client by email.
  7. If the User or Client agrees with such a proposal and wants to book the Service:
    1. When it is not required to make a contract, you can request the service directly through the link that will be provided by email.
    2. When the signing of a contract is required, the corresponding contract will be sent to you, which the client must send signed, sending it to the email address shop@pj3dartist.com or sending it through the form or link that will be provided for this purpose.
 

Submission of Proposal to the User or Client

 
  1. Once the proposal has been made, and corresponding estimates, they will be communicated and sent to the user or client via email.
  2. If the User or Client agrees with such information and wants to book the Service, they may do so through the corresponding form provided by email.
  3. It may be necessary for the client to sign a contract as acceptance of the terms and conditions informed in the proposal or personalized quote corresponding to the Service requested.
  4. Proposals and budgets will be approximate and/or should be reviewed and updated when:
    • It has not been possible to review all the material necessary for the performance of the work
    • Not all the necessary customer data is available to make the payment (Full name or company name + Identification number if invoice is needed (As appropriate: DNI, NIF, CIF, VAT, ROI …) + Billing address or address as required)
    • Its expiration date or validity has elapsed.

Digital Products and Membership:

Access to your digital product is instantaneous from the moment the customer makes the payment.
Access to the membership (which will be available soon) will be reported on its corresponding sales page.
The client will no longer have access to the membership from the moment he cancels it, and the time already paid ends. There is no possibility of money back.

If for any reason the user or client experiences a technical problem and cannot access, loses access, or cannot recover the password, you should only send an email to shop@pj3datist.com so that we can help you solve this problem within our working hours.

Start of Services

The services will begin and run on the dates established and defined for each service and that have been informed to the Client through the sales page of each service or by email regarding the Services and Personalized Products.

Prices and shipping costs

  1. The price of each Product or Service will always be shown in the applicable currency and will include, where appropriate, all applicable taxes. In the event that the Shop identifies an error in the price of the Products or Services, it will inform the Customer of this circumstance and he will have the option to confirm his order at the correct price or, failing that, cancel it at no cost.
  2. The price of the Products or Services does not include shipping costs, which will be borne by the Customer, unless expressly stated otherwise. The Customer will be duly informed of the amount of these expenses, which will be broken down prior to the confirmation of the order and payment.
  3. The shipping costs will depend on the Product purchased, its weight, volume, the place of destination and the shipping method selected by the Customer. Shipping costs will be shown as soon as possible, prior to the confirmation of the order and payment.
  4. The prices and shipping costs that appear in the Shop apply exclusively to the Products or Services offered through the Shop and for as long as they remain published. The Shop expressly reserves the right to modify prices at any time by publication in the Shop itself. However, the rates in force indicated in the Shop at the time of its completion will be applied to each order.

Purchase process

  1. In order to purchase Products or Services, the Customer must select the desired Product or Service and add it to the Shopping Cart, according to the indications contained in the Shop.
  2. Once the purchase has been made, Patricia J.A. will send the Customer, to the email address indicated by the latter, a confirmation of the purchase made that will serve as proof of the operation.
  3. The Customer may request the invoice corresponding to his purchase through the mail shop@pj3dartist.com. The order confirmation and the Proof of Purchase will not be valid as an invoice.

Payment method

  1. The Customer must follow the instructions offered in the Shop. Payment for the Products or Services and shipping costs may only be made by credit or debit cards or other forms of payment that are available in the Shop at any time.
    In any case, the use in particular of any available means of payment will be subject to checks and authorizations by the entities responsible for them, so if the corresponding entity does not authorize the payment the purchase process will end and the order will be automatically canceled.
    When the payment is authorized, the charge of the price of the Products or Services, their taxes, and that of the Shipping Costs will be made at the time of formalizing the order.
  2. For the purpose of proceeding with payment by electronic means, The Shop uses an e-commerce payment gateway. The data provided to The Shop by Customers for these purposes are encrypted to ensure maximum security during the payment process and are hosted on a secure server certified according to the "Secure Socket Layer" protocol. In no case will the data of the Customers be stored through the payment gateway, and will be kept only while the purchase operation is carried out, the payment is made and until the withdrawal period has elapsed.

Shipping and delivery of the Products or Services

  1. The Shop may offer Customers different types of shipping methods. The availability of different shipping methods will depend on different factors, such as the Store's own decision whether or not to offer a certain shipping method, the type of Product or Service and other factors. The Shop does not guarantee the availability at all times of different shipping methods.
    When, depending on the above factors, there are different shipping methods, these may be, among others, the following:
    1. Products
      • Normal Shipping.
      • Express Shipping.
    2. DIGITAL SERVICES AND PRODUCTS
      • Direct download
      • mail
      • Wetransfer
      • Dropbox
      • Drive
  2. The Customer will select the delivery method he prefers from among those offered as available.
  3. In the purchase process, the Customer will be informed of the expenses corresponding to the chosen delivery method and the foreseeable delivery time.
  4. Home delivery address: In the case of Normal and Urgent Shipping, the Products purchased in the Shop will be sent to the postal address indicated by the Customer. The services will be delivered via telematics via Email, Wetransfer, Dropbox Drive to the email address of the Customer account in the Store. The postal address may not be a post office box or public places, such as public roads, squares, stations, airports or the like. Once the shipping and billing data has been recorded, any change to them must be made through the email shop@3dartist.com. These changes can lead to delays in delivery times. In this case, claims for postage deadlines will not be admitted.
  5. The delivery time of products available in the Normal Shipping mode will be between 2 and 4 working days in Spain (except for island territories, where the delivery time will be 10 working days), between 4 and 6 days in Portugal (except island territories, where the delivery time will be 14 working days), and between 6 and 12 days in the rest of Europe. Excluding Saturdays, Sundays and national or local holidays from the verification of the order, except for force majeure, always taking into account that orders verified after the cut-off time (13:00) will count as recorded the next day, since they can not be prepared the same day.
  6. The delivery time of the products available in the Express Shipping modality will be within a maximum period of 3 days in Spain and 10 days in the rest of Europe, excluding Saturdays, Sundays and national or local holidays from the verification of the order, except for force majeure, always taking into account that the orders verified after the cut-off time (13:00) will count as recorded the next day, as they cannot be prepared on the same day.
  7. The delivery time of the personalized products will be indicated in the information on the sales page of each one.
  8. The delivery time of Services will be informed during the preparation of the proposal, estimation and corresponding contract. A rough estimate will be provided in the information on the sales page of each Service or in the request for quotation corresponding to such Service.
  9. These deadlines may vary depending on the non-availability of stock of items contained in the order, the fluidity of the development of the commissioned service, as well as specific dates of high activity, such as the Christmas campaign, not guaranteeing compliance with the published deadlines. In no case will the amount paid for urgent shipping (or normal in orders under € 100) be refunded in the event of a breach of the deadline In the Christmas period between December 1 and January 6.
  10. In cases of Normal or Urgent Home Delivery of products, if the delivery of the Product to the address indicated in a first attempt is rejected or not possible, a second attempt will be made on the same day or on successive days. If delivery is also not possible on this second attempt, the Product will be returned to the Store. The costs of transport and return will be borne by the Customer and the price of the Products that could not be delivered using the same means of payment that the Customer used for the initial purchase will be refunded.
  11. The Proof of Purchase will be sent together with the Product or Products.
  12. In the event that for any reason the Shop does not comply with its obligation to deliver the Products within the established deadlines, or within a period specifically agreed with The Store, the Customer will summon the Shop to make the delivery within an additional period appropriate to the circumstances of the case. If the Shop does not make the delivery within this additional period, the Customer shall be entitled to terminate the contract. In case of termination of the contract, the Shop will return to the Customer as soon as possible the amounts paid by the latter.
  13. The dispatch of products of a durable nature shall be accompanied by the corresponding guarantee, which shall state: (i) the product to which it relates; (ii) the name and address of the person granting the warranty (which will normally be the manufacturer of the product); (iii) that the warranty does not affect the legal rights of the customer due to defects or lack of conformity of the product; (iv) the term of the same; (v) the means of complaint to make it effective; and (if applicable) the additional rights to the legal ones granted to the client.
    NOTE: The days to which the shipping deadlines refer will always count as working days, not counting weekends or holidays. Orders verified after 13:00h will count as recorded the next day, as they cannot be prepared on the same day.
  14. It is essential that upon receipt of the product, if any anomaly is detected, it is indicated on the delivery note.

WITHDRAWAL

 

Product Order Cancellation Policy:

Customers who purchase Products through the Shop may cancel the purchase without having to justify their decision by withdrawing from the contract.

Cancellations of Personalized Products are not allowed.

Returns of Digital Products are not allowed.

Cancellations cannot be requested when the order has been shipped.

The return of the Product may be made through the Store, by filling in the return request web form, or through the Customer Service, where the steps to follow will be indicated:

Email shop@pj3dartist.com
(opening hours: Monday to Friday from 9:00 a.m. to 6:00 p.m.)

The maximum period available to the Customer to send their communication is 14 calendar days from the date on which they received the Products.

The Customer must return the Products purchased in perfect condition (neither damaged, nor soiled, nor opened), properly protected and in their original packaging. Before returning the Product, the Customer must ensure that it is properly protected and sealed so that it does not suffer damage during transport.

Once the returned Products have been received by the Shop and after checking the good condition of the same, the amount corresponding to the returned units will be refunded using the same means of payment that the Customer used for the initial purchase.

The return costs that may be charged to the Customer will amount to the equivalent of the corresponding ordinary mail transport fee. However, depending on the nature of each Product this may be different.

The Shop reserves the right to pass on the expenses generated if the Product is not in perfect condition.

Withdrawal will not proceed when by the very nature of the Products purchased it is impossible to carry it out, without prejudice to the corresponding claim for damages suffered, including, in particular: (i) Products made according to the indications or specifications of the Client or that have been customized for it; (ii) Products that are not in perfect condition.

Cancellation Policy of services

The customer can request the cancellation of the service through the Request for cancellation of services form or by contacting the email shop@pj3dartist.com, within a maximum of 48 hours after having made the payment.

All work performed is non-refundable. If the client wishes to cancel a project, the work done up to the completion date will be charged.

In case of cancellation, the money corresponding to the work not done will be returned less a fee of 10%, for banking costs, management and losses of services that could not and cannot be given to other customers because the estimated period for the service that the client wants to cancel is occupied.

Once the 48-hour time frame has passed since the client makes the payment, no refund will be accepted, and the estimated time for the project will be transferred to another client.

Patricia Jarandilla Araque will not be responsible for any error observed in the Service or personalized product once it has been approved by the client.

Patricia Jarandilla Araque will not be responsible for unforeseen events caused to the service by the client, for the unforeseen events caused by its suppliers or by the client's suppliers, as well as for the cancellation of a certain contract, service or event caused by force majeure. The work carried out until the moment of cancellation of the service will be paid by the client.

GENERAL WARRANTY

 

For the application of the guarantee provided for in the Consolidated Text of the General Law for the Defense of Consumers and Users, and without prejudice to the power of the Shop to check the defects, their origin and the moment of their appearance, the Customer must request the collection of the defective Product within a maximum period of two months from the finding of the defect, you must inform La Tienda in writing of the nature of the problem, the time and conditions of its appearance. Exception made of perishable products in which case this period is reduced to one month.

PRODUCT QUALITY GUARANTEES

 

All products have been subjected to careful quality control, and are released to the market according to the standards approved by Patricia J.A.. Personal opinions about the product, as well as aesthetic considerations of the piece, will not be considered defects of the product.

If the Customer considers that a Product is not in adequate condition, he must contact the Customer Service in the shortest possible time, through www.pj3dartist.com or by email to the address shop@pj3dartist.com to communicate the nature of the problem, the time and conditions of its appearance.

In the event that the claim proceeds, the return of the Product may be made through the Store, by filling in the web form attached to the return request, or through the Customer Service, where the steps to follow will be indicated:

Email shop@pj3dartist.com
(opening hours: Monday to Friday from 9:00 a.m. to 6:00 p.m.)

For the application of the quality guarantee, and without prejudice to the right of the Shop to check the defects, their origin and the moment of their appearance, the Customer must request the collection of the defective Product within a maximum period of one month from the receipt of the Product or immediately after the finding of the defect.

If the Shop verifies that, in fact, the Product was not in good condition and this is not attributable to the Customer, the Shop will be responsible for replacing it, without any expense for the Customer.

If the Shop verifies that the defect on which the claim is based is due to a cause attributable to the Customer or that it is in good condition, the Product will be forwarded to the Customer who must bear the costs of collection, return and reshipment.

PERSONAL DATA

 

In a firm commitment to respect the rights of individuals and compliance with data protection regulations, and in accordance with the General Data Protection Regulation 2016/679, of the European Parliament and of the Council, of April 27, 2016, Patricia J. A. makes available to Users its Privacy Policy that aims to publicize the way in which Patricia J.A. collects, treats and protects the personal data of people who access or make use of its services. For this purpose, the following information policies regarding the processing of your personal data in the Shop are indicated:

General

Patricia J.A. makes these terms and conditions available to you sufficiently in advance, in accordance with current legislation, so that they can be consulted, stored and reproduced.

In the event that any provision of these Conditions is declared null or unenforceable, in whole or in part, by any Court, Tribunal or competent administrative body, such nullity or non-application shall not affect the remaining provisions. In that case, the affected clause or clauses will be replaced by another or others that have the effects more similar to those of the replaced ones.

APPLICABLE CALENDAR

In the Store, facts with reference to the National Labor Calendar of Spain will be understood as all deadlines and mentions of working days.

APPLICABLE LAW

The Client will be able to access the online dispute resolution platform of the European Union by following this link.

The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the domicile of Patricia J.A.

These Conditions have been drafted in accordance with Law 34/2002, on services of the information society and electronic commerce and Royal Legislative Decree 1/2007, of November 16, which approves the Revised Text of the General Law on the Defense of Consumers and Users and other complementary laws in accordance with the latest wording.

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